DeepBid Support & Help

Thank you for choosing DeepBid. We are committed to improving your bid document writing efficiency through AI technology. If you encounter any problems during use, please refer to the following guide or contact us directly.

Contact Support
If you need technical support, bug reports, or feature suggestions, please email us at:
[email protected]

1. Quick Start Guide

2. Frequently Asked Questions (FAQ)

1. Why is there no response when clicking "Generate" or "Polish"?

Please check your network connection and whether the API Key in "Model Configuration" is correct. You can click "Test & Save" to verify interface connectivity.

2. What languages does the add-in support?

DeepBid perfectly supports a bilingual interface in Chinese and English. The add-in will automatically detect your Office environment language and complete the automatic adaptation.

3. Is the AI-generated content safe?

DeepBid does not persistently store any of your document content on the server. All data processing follows our Privacy Policy.

Note for Microsoft Reviewers:
DeepBid provides a Reviewer Mode. If you do not have an available API Key, the system will automatically inject a demo configuration (DeepBid Demo). In this mode, requests will be sent to a controlled demo backend, and you can test all core AI functions without configuration.